About CNG

CoreNet Global is a non-profit association, headquartered in Atlanta, Georgia (US), representing nearly 10,000 members in 50 countries with strategic responsibility for the real estate assets of large corporations. The organization’s mission is to advance the practice of corporate real estate (CRE) through professional development opportunities, publications, research, conferences, designations, and networking in 46 local chapters and networking groups globally.

Challenges

Fragmented Systems & Frustrated Members

Before Mosaic 365, Corenet Global struggled with a patchwork of disparate apps. With no single sign-on (SSO) in place, members faced constant login issues and inefficiencies. They had to navigate multiple platforms for event registrations, content, and membership details, creating a disjointed and frustrating user experience.

The organization also lacked a unified way to manage and promote events, which made processing payments and tracking registrations difficult. The result? Missed opportunities for engagement and revenue.

The Solution: Mosaic 365 – A Unified Platform for the Modern Member

Partnering with DIS, the organization implemented Mosaic 365, a powerful, all-in-one platform designed to address these challenges and provide a seamless member experience. The platform combines content, events, and membership management into a single, easy-to-use portal—transforming how members interact with the organization.

Key Features & Benefits:

  • All-in-One Content Hub: With Mosaic 365, members now have a single location to access the latest industry news, resources, and personalized content. The platform integrates with the organization’s AMS (Association Management System), ensuring real-time updates and easy access to relevant materials.
  • Effortless Event Management: Event registration has never been simpler. Mosaic 365 streamlines the entire process, from sign-ups to payment processing, within one portal. With full AMS integration, the platform automates registrations and simplifies attendee management, boosting event participation and revenue.
  • Single Sign-On (SSO) Convenience: Mosaic 365’s SSO functionality means members only log in once to access all their personal information, event details, content, and community features—making their experience faster, more intuitive, and frustration-free.
  • Scalability for Future Growth: Designed to grow with the organization, Mosaic 365 offers flexibility to adapt as membership needs evolve. The platform is not just a solution for today, but a scalable tool that will continue to serve the organization for years to come.

Results and Impact

The implementation of Tap-to-Pay led to several key outcomes:

1. Streamlined Operations:

  • The integration of membership data, event registration, and content delivery has reduced administrative overhead, allowing the internal team to focus on strategic initiatives rather than manual tasks.

2. Increased Revenue & Engagement:

  • By simplifying event sign-ups and payment processing, the organization saw an uptick in event participation, resulting in higher revenue. Members are more engaged, spending less time searching for information and more time interacting with relevant content and events.

3. Enhanced Member Experience:

  • With everything in one place, members now enjoy a seamless, personalized experience. They can easily access membership details, register for events, and view the latest content—all from a single portal.