About IFMA

The International Foodservice Manufacturers Association(IFMA) is a national membership-based organization dedicated to education, networking, and professional development for facility management professionals.

The Challenge

Disjointed Event Experiences & Limited Customization

Prior to implementing Mosaic Apps, IFMA faced significant challenges in delivering a seamless digital experience to its members. Each event required its own standalone mobile app, forcing members to download a new platform every time they attended an event.

The lack of a unified app also meant lost opportunities for engagement between events and a disjointed brand experience across platforms.

The Solution: A Year-Round, Fully Branded Mobile App

IFMA partnered with Mosaic Apps to implement a centralized, always-on mobile solution. With a flexible and intuitive platform, Mosaic Apps provided a unified app that serves members across all events and touchpoints—year-round.

Key Features Introduced:

Persistent App Access

Members now download the app once and use it for every event, resource, and update—no more juggling multiple platforms.

News Integration

The team can push stories from their website directly into the app’s news feed, keeping content consistent and timely.

Custom Branding & UI

The app reflects IFMA’s look and feel, reinforcing its identity at every digital interaction.

Implementation & Launch

Smooth, Strategic, Supported

The transition to Mosaic Apps was executed with meticulous planning and support from the Mosaic team.

Staff were trained, content was migrated efficiently, and the launch timeline was met without stress or disruption.

The Impact

Higher Engagement, Stronger Connection

While managing an always-on platform naturally added some responsibilities to staff workloads, the return on that investment has been clear.

1. Stronger Member Retention:

With the app in their pocket, members remain connected beyond the boundaries of events.

2. Increased Content Visibility:

News and updates have a higher engagement rate than email alone.

3. Positive Feedback Across the Board:

Members and staff alike praise the app’s functionality, design, and ease of use.

Why mosaic?

The mosaic team continues to partner with IFMA post-launch, offering ongoing support, updates, and proactive enhancements that keep the app fresh and aligned with member expectations.

Conclusion: From Events to Everyday Engagement

IFMA’s move to Mosaic Apps transformed how it connects with members. What was once an event-by-event mobile experience has evolved into a robust, year-round engagement strategy that empowers both staff and members.
If your organization is ready to stop starting from scratch every time you run an event and start building sustained engagement, Mosaic Apps is the partner to help you get there.