About Nalp

The National Association of Landscape Professionals (NALP) is a leading organization representing landscape professionals nationwide. Each year, NALP hosts events that bring together exhibitors, attendees, and donors. Since 2019, they have relied on mosaic apps’ Check-In App for event check-ins and badge printing. In 2024, they became the first users of the new Tap-to-Pay functionality, further streamlining their event processes.

Challenges

NALP faced specific hurdles in managing its event operations:

1. On-Site Exhibitor Registration:

  • Tracking Discount Codes: There was a need for efficient tracking of discount codes during registration.
  • Minimizing Delays: Ensuring that exhibitors could register without delays or errors was crucial.

2. Donation Collection:

  • Inefficient Processes: Previously, NALP relied on laptops and the iMIS system, which involved multiple steps and significant time to process donations. This created bottlenecks that hindered operational efficiency.

These challenges necessitated innovative solutions to optimize operations and improve the experience for exhibitors, attendees, and staff.

Solution: Check-In App with Tap-to-Pay

The introduction of the Tap-to-Pay functionality by mosaic apps provided an ideal solution for NALP’s needs:

Fast On-Site Registration

The app allowed exhibitors to register quickly, streamlining the process and ensuring accurate tracking of discount codes.

Efficient Donation Collection

Tap-to-Pay replaced the time-intensive laptop-based process, allowing donations to be accepted in just a few steps.

Smooth Implementation

  • The mosaic apps team delivered the solution on schedule.
  • The intuitive design required minimal training.

Results and Impact

The implementation of Tap-to-Pay led to several key outcomes:

1. Improved Efficiency:

  • On-site registration became quick and hassle-free, saving time for both exhibitors and staff.
  • Donations were processed smoothly, increasing staff productivity.

2. Enhanced User Experience:

  • Attendees and registrants praised the app for its simplicity and speed.
  • Staff noted that the app significantly reduced their workload.

3. Positive Feedback:

  • Attendees expressed satisfaction with the improved check-in and donation process.
  • Exhibitors appreciated the quick registration system that accurately tracked their discount codes

4. Ongoing Refinements:

  • While the app delivered remarkable results, NALP recognized potential for further enhancements,
  • mosac apps is committed to incorporating these refinements to make the solution even better.

Conclusion

NALP’s adoption of the mosaic apps Check-In App with Tap-to-Pay demonstrates how innovative technology can streamline event operations, enhance user experience, and empower staff. By addressing specific challenges and delivering measurable results, mosaic apps continues to set the standard for efficient event management solutions.